Privacy Policy

1. Introduction

PT Trini Solusi Teknologi ("we," "our," or "us") is committed to protecting the privacy of our users, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trini-ai.com or use our services.

This Privacy Policy is governed by and complies with the Indonesian Personal Data Protection Law (Undang-Undang Perlindungan Data Pribadi / UU PDP, Law No. 27 of 2022) and other applicable regulations in the Republic of Indonesia.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name
• Email address
• Phone number
• Company name and job title
• Mailing address
• Any other information you voluntarily provide through our contact forms or communications

2.2 Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries and provide customer support
• To send you updates, newsletters, and marketing communications (with your consent)
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services.
• Legal Requirements: We may disclose information when required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

In accordance with the Indonesian Personal Data Protection Law (UU PDP), you have the following rights:

• Right to access your personal data
• Right to correct inaccurate or incomplete data
• Right to delete your personal data
• Right to restrict processing of your data
• Right to data portability
• Right to withdraw consent at any time
• Right to object to data processing

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: